Delivery Policy

Overview

We aim for prompt, secure delivery of books and e‑books.

Physical Books

  • Processing: 2 working days after payment.
  • Courier: Trusted SA partners with tracking.
  • Timelines: Gauteng 2–5 days; National 3–7 days.
  • Fees: Standard fees unless stated otherwise.
  • Delays: External factors may affect timelines; we’ll notify significant delays.

E‑Books

  • Instant access: After payment.
  • Method: Email link and/or account access.
  • Access window: Links typically valid for 7 days; download promptly.

Failed or Missing Deliveries

  • Physical: email info@thechriscode.co.za with order number.
  • Digital: if no email within 30 minutes, check spam or contact us.

International

Physical delivery outside SA may take longer. E‑books available globally (subject to local restrictions).

Support

Email info@thechriscode.co.za or call (+27) 65 298 3864.